I requested bids from 3 roofing companies on the Better Business Bureau’s website, and am no less than 100% satisfied with my decision to go with American Quality Roofing. Their follow-up before and after I made a commitment with them was exceptional. Their salesman, Joe, is personable, knowledgeable, and communicative, and he was diligent about getting me a fair price for the highest quality materials. The ladies in the office were friendly yet professional, and consistently treated me as if I was their most important customer.
Lastly, AQR’s permitting and inspections process was extremely well-organized, allowing my roof replacement to take place in approximately 3 weeks from start to finish. I recommended AQR to one of my coworkers and he was treated to the same outstanding follow-up and service I had experienced. I’ll continue to recommend AQR to everyone I meet!
I’m genuinely pleased with every part of my experience with Bill & Rick.
When no other roofer that said they were 24 hours actually took my call Saturday night, Bill and Rick did. I had water coming in from two different areas and wanted to get someone out as soon as possible.
Bill picked the phone up Saturday evening and got me in touch with Rick (his installer/technician right away). Rick came over on Sunday to perform an estimate and gave me a fair price from go with absolutely zero pressure. Knowing that we had another round of storms coming Monday, they got me on the schedule first thing Monday morning and showed up exactly on time and finished the job efficiently.
I appreciate that Rick took pictures of the damage prior to repairing and again of the work once complete. Having some leftover supplies, he corrected a minor repair that was done by handyman which was definitely one of the small things that makes a big difference to me.
This is who you should go to in Orlando when your roof needs repairs quickly, done well and at a fair price.