They came out and replaced the material around a pipe in the roof because it was leaking. We contacted the owner on Sunday and he called us back within the hour. One of his service men was able to come out, in the rain later that afternoon, look at the leak issue, and provide a quote.
They were able to come back out on Monday to complete the job. The work was completed and looks good, so far no more leaking! They were very responsive and fit us in immediately!